When you discover somebody's been talking behind your back, providing negative feedback to maybe the senior management or another group of people that is putting you at a disadvantage, it's very understandable that you're going to be upset. You might be angry,...

Group psychology has a massive unseen influence on behaviour, the way things get done, and the way decisions are made, aka, the politics Someone recently told me that “Politics is frowned upon here.” I probed “What exactly do you mean?” What followed was a number of...

Most people prioritise improving the quality of a relationship when a problem hits them in the face. This is the most difficult time of all to build trust and openness, because the guard is up, and perhaps, so are the heckles. On the other hand, hard as it may be,...

Rolling with the punches means coping with adversity through flexibility. Years ago, I sought feedback from a client after training his global team. He noted those I’d coached showed maturity and gravitas, outshining untrained peers who seemed naïve amid office...

What if... This is as good as it gets? Serious point. Many people in middle years and middle levels, hit the buffers. They have been successful in a way, but not the way or to the extent that they intended. Underneath, there is still ambition. The belief that they...

I've just realised that it's feedback season again. Annual appraisals, performance reviews and all of that feedback coming in to you about what you've done last year, how your performance is rated. So I thought I'd just stop by and suggest a few things to remember...