Most mid-level professionals in large organisations today naively rail against the politics. They consider it harmful, a waste of time, and something perpetuated by self-serving and unscrupulous individuals. Sadly, you quite often see only what you expect to see, and...

Client Confidential Most leaders right now will have ditched expectations of achieving their targets in 2020. Why? Because of the crisis. “The whole world has changed and what we planned is no way achievable now. As a good leader, I need to let my people know I...

Interesting times. Uncertainty is running rife, and change is no longer desirable, it’s mandatory in almost all areas of our “normal” world. How you respond is up to you, if you have the requisite mental agility, and can capitalise on that by ensuring you have the...

"It was the worst of times, it was the best of times, it was the age of foolishness, it was the age of wisdom, if was the epoch of incredulity, it was the epoch of belief, it was the season of Darkness, it was the season of Light, it was the winter of despair, it was...

Because of the disagreement, tension and emotional repercussions of dealing with a difficult person, most people lose sight of reality. Quite naturally in these circumstances, most people take the problem personally. Rarely do people take it personally in the right...

“If you do what you’ve always done…” “You cannot solve a problem with the same level of thinking.” When immersed in a difficult situation with a difficult person, hard-coded behaviours and emotions reign supreme. So, how on earth can you think, feel or act differently...