This is another of those simple concepts often over-complicated by well-meaning consultants in the realms of organisational psychology. Avoiding the complexity gives you more time to act. Once you understand what group power is, it will become easier to spot...
Strengthening Trust and Credibility
The key to strengthening trust is to understand what it is, how it works and what you (and others) do to maximise trust, or bring it crashing down! Trust is a complex concept which can easily be simplified into the extent to which you can rely upon someone (or...
Trust and Credibility in Business Relationships
These two words go hand in hand. If you think someone is credible – for whatever reason – you are likely to trust them. Credibility is the culmination of a wide range of factors which build the overall impression in the mind of the observer, including qualifications,...
Developing Tenacity when Facing Opposition
Everyone should have opposition. It is natural and to be encouraged. If you don't have opposition, you are not trying hard enough, or you are deluded. Developing appropriate tenacity and displaying the right level of resolve may not win the day, but it should earn the...
Engaging and Influencing Stakeholders
Stakeholders are important people who share an interest in your success. You need to engage with them at the right time so that you can influence them as easily as possible. Stakeholder influence doesn't just happen; you have to make it happen. By engaging with your...
Decoding and Resolving Personality Conflicts
When we were doing the original research which led to the creation of the Influence Profile back in 2005, I don't think we realised just how powerful it was going to be in helping people to understand personality conflicts. Not only does it explain why personality...
